14 testimonials found.

I have rented through Neal Associates for many years and have always felt confident with their professionalism. A great team of people who have always been at hand for any queries or help with the properties maintenance. Good communication and personality have helped me remain comfortable safe and happy where I live.


I have had the pleasure of using Neal Associates for almost 10 years as an absent landlord. Both Caroline and Jeanette have provided me with the best professional, and friendly service I could have wished for. Their expert knowledge and use of locally sourced and reasonably priced tradesmen have, at times been an absolute godsend. In fact, from my perspective they have gone 'the extra mile' when difficult situations have arisen. I would have no hesitation in recommending Neals to both new/existing landlords or renters alike.

Mrs Sue Barry

As a landlady I have nothing but praise for the team at Neal Associates. They act equitably on behalf of both landlords and tenants and obviously care for the interests of everyone concerned. Over many years they have always been competent, diligent, friendly and quick to come up with practical solutions to any problems. I have perfect peace of mind knowing that the management of the house that my mother left me is in their capable hands.

Annette Wrathmell-Ford

We took the decision to rent out our house following a job relocation to Shropshire. We chose Neal Associates on the recommendation of a friend. The whole process was so easy & tenants were found within days. Caroline & Jeanette are a pleasure to deal with, they are extremely professional and they do it all with a smile.

Allie & Tony V

Having previously always owned my own property I approached with trepidation the concept of renting. I needn't have worried - Neal found me the perfect property and made the whole process of moving in simple. They are always available should any problem arise and offer an efficient and professional service whilst always remaining friendly and approachable. I don't have any experience of any other letting agencies but I can't imagine any would be superior - I can thoroughly recommend Neal Associates for all your renting needs.

Pat Grinter

We first met Jeanette and Caroline 10 years ago when we were moving back from overseas, they couldn't have been more helpful or friendly finding us a home. They are professional but also caring about their tenants and landlords, always trying to do their best for both. If you are looking to be treated as individuals, you will not find a better letting agents.

Ken & Rachel

We first had the pleasure meeting Jeanette back in 2016 when we were looking to move from our small flat into a larger property in the callington area. We met Jeanette at the property and warmed to her bubbly personality straight away and knew instantly that we would be renting a property from Neal's even if it wasnt this one. Jeanette's knowledge of the property and surrounding area was superb and all our questions were answered swiftly once we left and were making our decision. All our subsequent visits from jeanette were more like having a friend round for a cuppa as she was so relaxed but extremely professional. We spent 3 happy years at this property but out of the blue we were served with notice from the owner as they wanted to sell. We were devastated and a little in shock but Neal's came to the rescue. The owner became quite unreasonable but Jeanette made us top priority for any properties that came up even if the weren't quite ready. Within a few weeks Jeanette had found us the perfect property and along with Caroline and her family completed alot of the work themselves to ensure the property was ready for when we needed to move in. We will always be grateful for the care that Neal's have taken with us and continue to do so and we would have absolutely no issues in highly recommending them as a top letting agent who take pride in their job and look after their tenants perfectly.

Lyndsay & Graham

When we first contacted Neal Associates over ten years ago, when looking for a rental property, we had no idea how wonderfully we would be looked after and cared for. Together with a very sympathetic landlord we have lived happily in our property ever since. Any issues or jobs needing to be done are swiftly dealt with and the property is well maintained. Neal Associates offer a professional and friendly service that really looks after both landlords and tenants.


I've dealt with Caroline and Jeanette of Neal Associates over many more years than I care to recollect and during this time they have proved to be very efficient, fair and friendly. I would heartily recommend them to any landlord requiring an effective and enthusiastic letting agent'.


I have been a tenant since 2013 and have found Neale Assoc. have been totally dedicated to my comfort and wellbeing. Any problems that arise are immediately dealt with. Caroline and Jeanette are extremely committed to their clients and give 100% to making sure my tenancy is a happy one

Mrs E Rosser

Well to quote a well know song phrase "simply the best better than all the rest " sums up my long association with Neal Associates, since 1999 and it's TRUE to say their unique hands on personal service never fails to deliver not only to me as a landlord but to my tenants too.

Long may it continue.

Mark Huntley-James and Caroline Bott

Following the excellent service we have received from Caroline Cole, Director and Jeanette Doidge, Lettings Manager at Neal Associates in the past fifteen months, we want to recommend them to anyone looking for a property to rent from Saltash, Callington, Launceston, Tavistock area. We experienced their utmost assistance when looking for a property whilst wanting to move back to England from Spain. We contacted several Estate Agents online but none of them attempted to find a home For us. But, Neal Associates had a property available and video'd the house for us to view via Whatsapp. As soon as we saw it we agreed to take it and straight away the paperwork was sent to us in Spain for signature whilst referencing was taking place. When we arrived in England two weeks later we viewed the house again and the agreement was dealt with before we returned to Spain to prepare the move.

Without the professional assistance from Caroline and Jeanette we would have had a stressful time searching during the week we were in England.

The Company provide professional tradesman to carry out any maintenance required and arrange for any work to be carried out within 24 hours or less having previously liaised with the property owners for permission to carry out any works needed.

They certainly go the extra mile and in a very friendly manner and are always ready to Help out with any other problems.

Thank you both so much.'

Ian & Jo