The following are permitted payments which we may request from you:

a) The rent

b) A refundable tenancy deposit (reserved for any damages or defaults on the part of the tenant) capped at no more than five weeks' rent where the annual rent is less than £50,000, or six weeks' rent where the total annual rent is £50,000 or above

c) We may also charge for other permitted payments, under the relevant legislation, such as contractual damages

d) Reasonable cost to replace lost keys/security device

e) Payments to change the tenancy when requested by the tenant, capped at £50, or reasonable costs incurred if higher

f) Payments associated with early termination of the tenancy, when requested by the tenant

g) Payments in respect of utilities, communication services, TV licence and council tax; and

h) A default fee for late payment of rent

Neal Associates Ltd is a member of CMP - Client Money Protect which is a client money protection scheme.

Neal Associates Ltd is a member of The Property Ombudsman which is a redress scheme. You can find out more details on the agent's website or by contacting the agent directly.